Do I have to purchase tickets in advance?
Booking in advance is highly recommended it will also maximize your chances of getting the day and time you prefer.
WHAT TYPE OF BOAT WILL WE BE ON AND WILL THERE BE SHADE?
You will be aboard our 24’ Rigid-Hulled Inflatable Boat (RIB). RIBs are commonly used by Navy Seals and Coast Guard Rescue. Keep in mind that there is no cover or top on this vessel, but we keep it that way because this aids in maneuverability and speed. Please bring hats, sunscreen, cover ups, etc.
How many people on the BOAT?
Capacity is 14 passengers, plus crew.
ARE THERE MINIMUMS?
Yes, if 6 passengers are not registered within 24 of the tour it could be canceled. You will be contacted at that time and either attempt to rescheduled, or if the tour cannot be rescheduled you will be given a full refund (within 90 days).
Is the tour suitable for families with small children and/or seniors?
This is a great opportunity to experience the ocean as a family or small group!
There is a reduced price ticket for children. Please note that the minimum age on the whale watching and Na Pali Coast snorkeling rafting adventures is 6 years old.
In addition, Please note that those with chronic back, neck or heart conditions are NOT allowed due to the boat we use. In addition pregnant women or people who have had surgery within the past 4 months are NOT allowed on the tour due to the boat we use.
What is your cancellation policy?
If you do not show up for your tour you forfeit your money and there are no refunds.
If you call 48 hours in advance and need to cancel or move your tour we will do our best to reschedule your tour date and time. If we are unable to find a date or time that works we will refund your money within 90 days.
If the minimum number of passengers (which is 6) are not registered within 24 of the tour it could be canceled. You will be contacted at that time and either attempt to rescheduled, if the tour cannot be rescheduled you will be given a full refund (within 90 days).
Weather Policy: Activity may be cancelled due to severe weather. The activity usually runs in light rain and other moderate weather conditions, we may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If we cancel the event, ticket-holders will be allowed to reschedule tickets (subject to availability) if no reschedule tour is available the funds will be refunded within 90 days.
Is gratuity included in the ticket price?
Tips for our tour guides are not included in the price and are not mandatory, but are always appreciated.
Is the tour suitable for pregnant women?
Pregnant women and those with chronic back, neck or heart conditions and those who have had surgery in the previous 4 months are NOT allowed due to the boat we use. Our RIB is the same type of boat used by Navy Seals and it’s known for its speed and maneuverability.
Are Exclusive/Private charters available?
Yes, we often run exclusive charters for wedding parties, celebrations of life, small or large groups wanting the boat to themselves. To inquire about booking a private tour, please click here.
Do you offer a ride along ticket for those who don’t want to snorkel?
Space is Limited as we keep our groups small. Non-snorkelers are welcome on the trip, but there is no reduced ticket price if you choose not to snorkel.
What is the south shore reroute?
We do our very best to get up to the coast every day but we can not control mother nature. This is the case with many tours during the winter months, (October - March). In the event that we are not able to go up the coast due to high swell, high winds or bad weather, we will offer a south shore reroute to Kipu Kai. This 1 mile long U-shaped Bay is one of the most beautiful snorkeling spots in all of Hawai'i. Our trip here includes the same marine life that we would see when heading north (as well as humpback whales when in season) and will take you to a destination like no other. Most of our customers when given the option for a south shore reroute when told Na Pali is not a "go" for the day their trip is booked, are hesitant to do the reroute but once they get back from the trip everyone always has a smile on their face after experiencing one of the most beautiful spots in all of Hawai'i. When our staff calls or emails you to inform you of a south shore reroute, the option is still up to you. If you only wish to see the Na Pali Coast, and cant reschedule to a different day, we will be more than happy to refund you.
What types of marine life will we see?
The south shore is home to beautiful reefs that provide a home for some 200 or so indigenous Hawaiian marine species. You will have the opportunity to spot wonderful coral reefs, colorful reef fish, sea turtles, dolphins, and much more!
Can we touch the animals?
We maintain a respectful distance from humpback whales and follow all state and federal requirements. All other marine life we get you as close as possible and in the water with them when it makes sense. Our goal is to allow you to be as close as possible. We let tourists swim with them ... the only thing you are not allowed to do is harass them via chasing them, cornering them, or touching them. Our captain's put you in the direct path of the sea life and were they are swimming and having you get in the water is common place and very exciting because more often then not the spinners will interact with the snorkelers and swim under and around them.
Will I see sharks in the water?
We typically do not see sharks on our trips and if we do see them, we maintain a safe distance. The types of sharks we see on the trips are quite harmless.
Is the snorkeling gear included? Can I bring my own gear?
Yes, all of the gear is included in the price of your ticket. You are welcome to bring your own equipment, but there will be no discount on the ticket price. If you would like to bring your own gear, Blue Ocean Adventure Tours can supplement what you may need and we always carry on board spare masks and snorkels.
How long will we be in the water?
We spend more time in the water than other boats on the island. Again we let nature rule the show, but will often spend 45 minutes or more at each snorkel site.
Can I bring food or drink on the trip?
Drinks and light snacks are included but feel free to bring additional food and drinks. Alcohol is strictly prohibited on the trip.
What should I wear/bring?
We recommend wearing a bathing suit with a couple of extra layers on for the ride over to the snorkeling or whale watching sites. We provide a dry bag for your personal belongings; just bring whatever you would need at the beach! Don’t forget a towel, sunglasses, a hat and sunscreen!
Will I get seasick?
We use a 24’ RIB (Rigid-hulled inflatable boat), which is often used by the Navy Seals due to its speed and maneuverability. If you are prone to motion sickness, you may want to take the necessary precautions and we advise you take motion sickness medication like Dramamine 1 hour before meeting us at the docks. We also have some ginger ale on-board to soothe your stomach.
Do I need to know how to swim?
It is recommended that you have the desire to float and view marine life, we cannot create the desire to snorkel. Relaxing is the most important snorkel tip of all time! You will also have personalized instruction in the water.
Will there be a restroom available during the tour?
It is preferred that you use the restrooms at the meeting spot before the start of the tour, as there will not be a bathroom to use once the tour begins. If you are on our beach landing tour, their is an out house available in the valley.
Do I have to wear a life vest?
You are not required to wear life jackets while on board, but we have them on board should you want to wear one.
Can I stow anything on the boat?
Yes, we provide dry bags for your personal belongings, but there is a limited amount of room, so please only bring what you need.
Do you recommend an underwater camera?
There is an abundance of life in the waters of Kauai and you never know what you’re going to see. We have GoPro's available to rent for $50. That includes the GoPro Camera Rental plus one SD card with all the photos from your trip for you to take home. If you damage or lose the GoPro, you will be liable for damages
Is smoking permitted on the boat?
No, there is no smoking during the tour.
Is there public parking available at the meeting location?
Yes, parking is available at the meeting location, on the right hand side of the main road by the coconut trees.